Greenwich American Center
The existing serving area at Greenwich American Center (5,050 sf) was built in 1968 to support a corporate headquarters population of just over 3,000 employees. The occupancy of this multi-tenant building was at the time of our involvement 1,324. The building population could increase by 1,000 people when the disaster recovery center, operated by a major financial services firm, is fully occupied.
- Right-size the servery for a smaller building population.
- Achieve optimal customer circulation from servery entrance to cashiers to dining/ take-out and exit.
- Design for improved labor efficiency.
- Design to reflect current menu trends and food merchandising techniques.
- Encourage tenant use of the cafeteria and improve participation rates.
The servery needed to be sized for a regular building population of around 1500 at a lunch participation rate of 35% – 40%. That translated to 525 – 600 customers at lunch and required approximately 3000 sf of serving area space. With no major improvements to the servery since 1968, a complete renovation was required. No work in the kitchen was necessary.
The renovation resulted in a high level cafeteria amenity that re-opened to wide acclaim from the Owner and tenants. Higher levels of meal service participation have been achieved at breakfast and lunch. The servery reflects the latest menu trends and food merchandising techniques. The dining area includes a variety of seating types including communal tables, lounge seating, etc.
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